How do I become a member?
Joining Rhebokskloof Loyalty Programme is an easy two-step process. Register, and then your dedicated Loyalty Club Coordinator will contact you to guide you in your sign-up purchase of 12 or more bottles of wine – at a fabulous 15 percent discount.
What if I have an old Membership Card?
Your membership card will only be acknowledged as proof of membership until 31 December 2019. From January 2020 it will not be accepted in the Tasting Room, Restaurant, or Loyalty Club.
All members must purchase 24+ 750ml bottles of wine in 2019 to retain membership status and benefits in 2020. All members are obliged to purchase a minimum of 24 750ml bottles of wine each year.
How do I make sure I get my benefits?
When you purchase wine at Rhebokskloof, please tell the Tasting Room assistant that you are a member when you place your order, before you pay. The assistant will check your details on a regularly updated list of Loyalty Club members. If you are at the restaurant, please tell your waitron that you are a member, and he or she will check the list of members.
Can I be a member living outside South Africa?
Unfortunately, the Loyalty Club benefits are only available to South African residents.
How long is the membership?
Membership is for a calendar year, from 1 January – 31 December, and it is retained by purchasing 24+ 750ml bottles of wine per year. Your first purchase of 12 x 750ml bottles on joining the Club count towards the 24 bottles for the year!
What happens if I don’t buy 24 bottles a year?
Your membership will unfortunately be terminated, but you are welcome to join the Club again at any time by signing-up at the Tasting Room or directly with the Loyalty Club!
Do I have to buy all 24 bottles at once?
You are welcome to purchase in quantities that suit you, as long as they add up to 24 or more 750ml bottles of wine per year.
How do I know if I bought enough bottles to maintain membership?
Your Loyalty Club Coordinator will keep track of the number of bottles you’ve bought, and will let you know if you are short on a few cases.
Do grape juice, magnums and pouches count towards the minimum yearly purchase?
Only the 750ml bottles of wine count towards the minimum yearly purchase, therefore only those bottles will be counted, regardless of other items included in orders.
